Shipping Policy

Order Processing Time Business Days Monday to Friday 

 

All items do not require shipping

 

Orders will be processed on the first working day after placing the order, and we will arrange for delivery on the same day. If you place an order over the weekend, we will ship your order the following Monday.


If you are in the US, please wait 1 to 7 days for your order to arrive
If you are in the EU, please wait 3 to 8 days for your order to arrive
For the rest of the world, please wait 10-35 days for your order to arrive
For specific products, we have stated that the waiting time requires 10-30 days of waiting time

 

Please make sure all shipping information is correct. If the information is incorrect or missing, we may need to contact you to update shipping information, which may cause delays in the delivery of your order.

NOTE: If you have not heard back from our customer service team for an extended period of time (24 hours on weekdays, 48 ​​hours on weekends), or if your order has not been shipped for more than 48 hours on weekdays, please check the spam folder of your contact email . Your email server/provider may have incorrectly filtered our emails.

 

① Confirm
Once the order has been authorized and verified, a confirmation email will be sent to you.
② Processing
We will process your order within 1 business day of receiving it.
③ Transportation
delivery time
United States, please wait 1 to 7 days for your order to arrive
EU region, please wait 3 to 8 days for your order to arrive
Rest of the world, please wait 10-35 days,
④ Delivery
If you want to track your order, you can track your order via https://www.17track.net/en.
If you have not received your tracking details, Please email us masthome@hotmail.com

 

Customs duties and other taxes
Our company is responsible for customs duties and other taxes when the goods are sent out.
If the customer automatically initiates the return processing without communication, the customer will be responsible for the customs duties and other taxes and fees arising from the return processing.
possible delay


We do our best to ensure timely delivery of all orders, remember that we only get estimated delivery dates from our carriers. In rare cases, your order may arrive outside the estimated time frame.