Shipping Policy

We focus on the items get delivered to our customers as quickly as possible. 

 

In-stock items will be shipped within 48 hours after receiving the order, and out-of-stock items will be shipped within 24 hours after replenishment

 

We ship from 2 warehouses USA and UK.

USA warehouse : to USA, please allow 1 to 7 days for your order to arrive.
UK warehouse : to EU please allow 1 to 5 days for your order to arrive.

To Rest of the world, please allow 10-35 days for your order to arrive.

 

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① Confirmation
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after verification.
② Processing
We will process your order in 1- 7 business days.
③ Shipping
Shipping time and shipping fee are due to your shipping address.
④ Delivery
If you want to track your order, you can track your order via https://www.17track.net/en. If you do not receive your tracking details, please contact us directly.

 

POSSIBLE DELAYS
We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated timeframe.

 

Note: If more than 35 business days have passed please contact us gongside1@outlook.com to review the status of your order. Refunds will be handled through email if necessary.